09-03-2017 10:33 AM - edited 01-04-2022 02:35 PM
09-03-2017 11:04 AM
Hi dryanosborne,
Thank you for reaching out to us.
I am sorry to learn that you are unable to access into your account.
In order to assist you, please send us a Private Message.
I am looking forward to your reply.
Cheers
Abdoulaye
09-03-2017 10:37 AM
The account reset function certainly has been buggie lately.
Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation. Watch for the reply as account resets are time sensitive.