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Anyone bored? That wants to check a possible bug?

Jb456
Mayor / Maire

Stay Safe!

12 REPLIES 12

will13am
Oracle
Oracle

I got it to work.  No problems.  Chrome on windows 10.

@Jb456  You just have to mess things up for shoppers like me.....im going to pick up my cart and be like..." Who the heck put that in there ? I haven't even tried it on for size yet! What if I dont like the colour? Maybe my backside looks fat in it?  I don't know there's too much sales pressure in here." I'm abandoning my cart and going for a drink....i need to relax!

@Jb456 Personally I would private message Alan K  with this!!

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

@Jb456  these were the other links I found that could work better  https://productioncommunity.publicmobile.ca/t5/Discussions/Anyone-bored-That-wants-to-check-a-possib...

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

ShawnC13
Oracle
Oracle

@Jb456 wrote:

Anyone else bored at home feel like double checking if this is a bug or not so PM could fix if it is?

 

I've only tried on Chrome mobile. So maybe others can try on the browser's they use?

 

Ok the bug.

 

It's only if you're on the community forums.

 

Scroll all the way down to "order a sim"

Screenshot_20200401_165705.jpg

 

Your brought to a page "this cart is empty" but can't order a sim. Even clicking below the "order a sim" does nothing either.

 

Screenshot_20200401_165016.jpg

The link it brings you to is :

https://store.publicmobile.ca/cart

 

 

 


At this point you are missing the link as it is hard to see about continuing shopping

 

ShawnC13_0-1585779501573.png

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

@Jb456  so would you be happy if this link https://store.publicmobile.ca/cart was instead corrected to this https://store.publicmobile.ca/collections/all

Or have it go straight to https://store.publicmobile.ca/products/triple-punch-sim-card

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

For someone that usually has a problem with this kind of stuff its pretty intuitive.  I picked up my empty shopping cart , I continued to browse because there's nothing in my cart. It brought me to exactly what I'm looking for, I clicked on it and it went into my cart and brought me to the check out. What's the problem here? Its exactly like shopping at the store.

Testing with any browser will produce identical results. The problem is not the browser, the link is the problem. It's incorrect.

 

It currently pointing to: https://store.publicmobile.ca/cart

 

It should be changed to point to: https://store.publicmobile.ca/

@Jb456  Mmmm....mid afternoon martinis......mmmmmarvelous!

@Jb456  Ok in Firefox on my Samsung tablet. It brings me to the empty cart. Then I clicked on continue browsing. That brought me to a life size picture of the triple punch SIM card. I clicked on that and it brought me to my cart with one SIM card in it for $10..

Staliger
Mayor / Maire

@Jb456 Empty cart on Chrome laptop version.

gblackma
Mayor / Maire

@Jb456  Chrome on a Samsung tablet. I get the same empty cart too.

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