4 weeks ago
4 weeks ago
@JohnKMaloney , whether you use the app or a browser, you can only edit the address if you enable location service. The address field appears to have been programmed to include a postal code check against the address. If location is not enabled, editing the address is blocked.
4 weeks ago
You can change your address on the PM app under Account>Manage Profile but remember that the postal code on your CC must match the postal code on your account so you will need to change both if they are different.
4 weeks ago
@JohnKMaloney wrote:It's actually proof of Address. I have no bills in my name
I'm not so sure you can use your PM account as legal proof of address...PM doesn't verify address's provided. I can have a PEI address on my PM account but live in BC.
4 weeks ago
@JohnKMaloney wrote:It's actually proof of Address. I have no bills in my name
@JohnKMaloney PM is a prepaid provider and does not do a address/name check when you joined. Some agencies might not take PM's invoice as proof of address. Please keep that in mind
4 weeks ago
It's actually proof of Address. I have no bills in my name
4 weeks ago
No I'll try the pc instead of my phone
4 weeks ago
unless you're moving to a different province, changing address isn't really important and won't affect your account. PM doesn't mail any correspondence. If you're moving to a different province, there could be sales tax ramifications, otherwise not a big issue with Public Mobile.
4 weeks ago
login to My Account using Incognito/private/secret mode on your browser
Go to Profile page, click Manage EverSafe ID
can you change the address there? don't type in the full address at once , slowly type and let the lookup does the job