Added Funds

[Barbiegrrrl]

Hello,

I added funds to my account and it has not renewed my privilege's can we please update my payment?

[Meow]

What do you try to accomplish? Hybrid payment or you expect plan to renew ahead of renewal date?

[softech]

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@Barbiegrrrl wrote:

All good peeps!!! Thank you 🙂

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@Barbiegrrrl   glad it work  🙂

[hairbag1]

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@Barbiegrrrl wrote:

I restarted my phone lol I feel like such a newb hahahaha 

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I'm glad I'm not the only one who's done that !!

Glad you got it going.

[Barbiegrrrl · Accepted solution]

I restarted my phone lol I feel like such a newb hahahaha 

[reboot strikes again . Luddite]

[hairbag1]

So how did you correct the problem ?

[JL9]

So I take it you resolved it, what worked for you? 

[Barbiegrrrl]

All good peeps!!! Thank you 🙂

[hairbag1]

Has your phone stopped working...or have you just run outta data ?

[softech]

@Barbiegrrrl   are you trying to renew early?  Adding fund would not automatically renew your plan, if you need to renew you plan early, you will have to open a ticket with PM Support

Or if you need to renew a suspended plan, you might want to make a manual payment of $1 extra using "Other (Enter the desired payment amount)" and the click on the button "Reactivate current plan" if the button is there, then logoff from My Account and reboot your device