04-21-2022 10:27 AM
Hello,
I added funds to my account and it has not renewed my privilege's can we please update my payment?
Solved! Go to Solution.
04-21-2022 11:50 AM
What do you try to accomplish? Hybrid payment or you expect plan to renew ahead of renewal date?
04-21-2022 11:22 AM
@Barbiegrrrl wrote:All good peeps!!! Thank you 🙂
@Barbiegrrrl glad it work 🙂
04-21-2022 11:06 AM
@Barbiegrrrl wrote:I restarted my phone lol I feel like such a newb hahahaha
I'm glad I'm not the only one who's done that !!
Glad you got it going.
04-21-2022
11:03 AM
- last edited on
08-25-2022
02:58 PM
by
Luddite
I restarted my phone lol I feel like such a newb hahahaha
[reboot strikes again . Luddite]
04-21-2022 10:57 AM
So how did you correct the problem ?
04-21-2022 10:57 AM
So I take it you resolved it, what worked for you?
04-21-2022 10:54 AM
All good peeps!!! Thank you 🙂
04-21-2022 10:49 AM
Has your phone stopped working...or have you just run outta data ?
04-21-2022 10:42 AM
@Barbiegrrrl are you trying to renew early? Adding fund would not automatically renew your plan, if you need to renew you plan early, you will have to open a ticket with PM Support
Or if you need to renew a suspended plan, you might want to make a manual payment of $1 extra using "Other (Enter the desired payment amount)" and the click on the button "Reactivate current plan" if the button is there, then logoff from My Account and reboot your device