I have purchased 15 $ add on and the money has deducted form my account but cannot see the if I go back to purchase than another 15 $will be deducted
No that won't happen. Only two things can happen. If the funds are there, it buys the add-on. If the funds aren't there, it adds another $15 to your account but you don't lose it. You'll know it added $15 and you can use it to buy more add-ons or leave it there.
do you see $15 sitting has Available Fund? If that is the case, then no worry, just go back and buy the add-on , PM will use the money in Available Fund for the purchase instead of getting the money from your credit card again.
again, buying add-on is a 2 steps process: 1. Load Fund, 2. Actual buying.
If you missed step 2, you should see the money you loaded in step 1 sitting in Available Fund
@iffatkamran87 Login to My Account, It should show in My Data & Addon section on the Overview page
Or you can also check your Plan Details page ( https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/ )
@iffatkamran87 Log into your self serve account and scroll down the overview page and it should appear under My Data/Add-ons.
You may also have just added the funds and didn't complete the second part which is to go back and purchase the add-on you need. Then log out and reboot the phone and your add-on should be active immediately.