05-22-2024 11:16 PM
05-22-2024 11:53 PM
@Cookie3 wrote:Will I lose my Promo and Holiday Gift Add-Ons if I switch plans?
NO...you won't lose any of the previous Promo and Holiday Bonus data and LD add-ons if you change plans.
You will lose the recently awarded "Loyalty Bonus data" if you switch to a plan of lower value. BUT...if you change plans and lose it, there's evidence that PM will return all or some of it if you request it to be returned.
05-22-2024 11:49 PM - edited 05-22-2024 11:50 PM
No you won't lose your More is Merrier bonuses if you switch to any plan. If you upgrade your plan, you won't lose the bonus points for the switch to the Points Rewards but you will lose if you downgrade your plan.
05-22-2024 11:27 PM
You will if you downgrade your plan. If you stay at the same price point or higher plans you will keep the bonus add on.