11-21-2019 09:28 PM - edited 01-05-2022 08:04 AM
Hey,
If I have data with my plan and I get a data add-on does my plan's prepaid data get used first?
Thanks,
Ed
Solved! Go to Solution.
11-21-2019 10:31 PM
It sounds as though they have this figured out well. And apparently if you have Canada calling $5/500 add-on as well as one of the US calling add-ones and run out of outgoing minutes on the $15 plan, the "best" calling add-on will be used depending where you are calling.
AE_Collector
11-21-2019 09:41 PM
@wetcoaster wrote:Any (Canada wide) add-ons will only kick in once your plan data is used up.
@jaguarbass this info from @wetcoaster is correct: your plan data is always used up first, and your data add-on(s) don't get consumed until the plan data amount is exhausted for the current cycle.
11-21-2019 09:40 PM
@wetcoaster wrote:
Any (Canada wide) add-ons will only kick in once your plan data is used up.
Thank you
11-21-2019 09:37 PM
@Ed404 wrote:
@jaguarbass wrote:What is your plan and what add on did you order?
I haven't gotten it yet, I just want to know whether the data in the plan is used first before the promo add-on data I'm considering getting.
Any (Canada wide) add-ons will only kick in once your plan data is used up.
11-21-2019 09:35 PM
@jaguarbass wrote:What is your plan and what add on did you order?
I haven't gotten it yet, I just want to know whether the data in the plan is used first before the promo add-on data I'm considering getting.
11-21-2019 09:33 PM
What is your plan and what add on did you order?