@Coffeecoffer wrote:
My active cell was magically suspended even though I am using automatic pay plan! In order to remedy this situation I added money to my available funds and had to log out and login back to restore my service!
As @Dunkman so eloquently 😉 TRIED to say, autopay does sometimes fail - there have been NUMEROUS threads about the topic on these forums, with 2 or 3 so far today. Fortunately, either due to some intelligent reasoning, or simply researching the topic on these forums, or due to @Dunkman 's advice, you figured out how to fix your own problem. 👍
As for this, "The main issue is that this has never happened since I signed up, that was the first time I have come across this!", I've read a couple of threads with the same issue, that happened to people that have been on autopay FOR YEARS without incident, and then, WHAM, autopay failed. The prevailing wisdom around here, is to manually add sufficient funds to your account, 2 or 3 days before your monthly(30 days) renewal date, which should keep your account from experiencing autopay failure, while leaving your credit card info on the account, to keep your monthly $2 autopay credit intact.
