I want to cancel my plan and get my money back.

[Sue_18]

Hi

I didn't get sim card even though I've waited for 2 weeks. It means I didn't activate it yet.

Therefore I just want to cancel my plan and get refund. I already got another plan.

I hope your rapid answer.

[slusagm]

you can askPM to help.  They might ask you to pick up a sim card in a nearby Telus or Koodo store.  Check with them first.  Of course , you can still ask to cancel and refund 

just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Sue_18  You will need support to help for that send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage