Activation

[PYMak]

$40 for 15GB promotion is not showed in plan option when tried to activate sim in Step 3

[PYMak]

Thanks for everyone help and problem has been resolved with manual fixed by CSAgent . 

Besides, I have a referral code from my friend already.

I appreciate your support and time.

Have a great day

[softech]

@PYMak weird.. but it's good agent is helping

Welcome to PM

[PYMak]

I followed $40/15GB plan screen to activate a sim ,but plan option won't find in Step 3.  CSagent to help me

[dabr]

@PYMak   I can also confirm the $40/15GB and $45/20GB plans are still available in My Account.  Make sure to scroll with the arrow to the right side of the plans options to get to the right one.

[softech]

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@PYMak wrote:

It is still showed on website

https://www.publicmobile.ca/en/on/plans#plans-start

I followed the link up to plan but won't see the option

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@PYMak   one more thing, the Plan show on the link there is not updated.  There are more plans to choose from when you actually go to activate.  And yes, $40-15GB is there.

[softech]

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@PYMak wrote:

It is still showed on website

https://www.publicmobile.ca/en/on/plans#plans-start

I followed the link up to plan but won't see the option

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@PYMak   it is still there, the screenshot I showed was the one I just did

try again using Incognito mode, or another browser

or try on a desktop computer.  key is, make sure 4G speed plan is there.  If you are using a mobile, make sure you scroll down and look through all the plans

[PYMak]

It is still showed on website

https://www.publicmobile.ca/en/on/plans#plans-start

I followed the link up to plan but won't see the option

[Handy1]

@PYMak  Also if you don’t have a referral code for step 4  to save $10 I’ll send  your a referral code also 

[PYMak]

It is still showed on website

https://www.publicmobile.ca/en/on/plans#plans-start

I followed the link up to plan but won't see the option

[Handy1]

@PYMak  It’s there you have to use the arrows to keep cycling through them 

[esjliv]

@PYMak  - is there an option to choose 3G and 4G plans? If so, select the 4G one and see the options there.

It if is not there, then it was removed?

Edit,  nope, was removed as @softech just displayed 🙂

[softech]

@PYMak   it is there, 

make sure you are in the 4G plan tab

YOu might want to try again using Incognito mode