08-08-2025 05:52 PM - last edited on 08-08-2025 07:07 PM by computergeek541
I paid for my plan last night (20$), today I bought my sim cart. I don't know how to activate it. Can somebody help me about that? Thank you in advance!
Solved! Go to Solution.
08-08-2025 06:09 PM
Thank you!
08-08-2025 06:06 PM
hi @Mina6443 you might have chosen wrong sim type earlier. you need to ask PM support to help to fix. You can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
08-08-2025 06:02 PM
Hi, check this thread out. https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-a-number-from-Koodo-to-Public-Mob...
I tried to do this but the first message that I receive is that phone is not ESIM compatible. But I don't want esim. I have my sim cart.
08-08-2025 05:58 PM
download PM app from app store. login and it will ask you sim number and the porting details. Enter the Koodo account number and follow steps
08-08-2025 05:53 PM
I am Koodoo customer. I want to transfer my number to Public.
