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Activation

BendS868
Great Neighbour / Super Voisin

How soon after activation/mobile number transfer do I wait before being able to use my PM SIM with my existing/old cel number?

 

2 REPLIES 2

hTideGnow
Mayor / Maire

HI@BendS868   as long as you got a text from your provider,  and you replied YES, you can put your PM sim card in the phone

 

With your PM sim , you can first make outbound calls. But inbound calls will work later.  Likely another 30 mins to 2 hours.  So, reboot your phone every 30 mins for update and test the inbound calls.  If the calls reach your PM sim card, then porting is done

 

dabr
Mayor / Maire

@BendS868    Did you reply to the transfer request text from the old provider with a YES within 90 minute window?  If yes, then put your PM SIM in your phone and reboot and see if you have service making sure calls/text (in/out) plus data is working.

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