Activation wasn’t successful

[VictoriaPeta]

I was able to confirm the port of my # from Koodo to PM. I replied yes. But the app said my activation was not completed due to an error and now I’m stuck with no service and can’t receive the confirmation texts to my phone to log in. Please help 

[hTideGnow]

hi @VictoriaPeta was that eSIM or physical ?

you can ask PM support to help and check .  Submit by direct message:        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage