08-07-2024 05:14 PM
08-07-2024 05:16 PM - edited 08-07-2024 05:18 PM
@DonnaMcAuley Are you porting number over to PM ? Did you leave old providers sim in the phone to reply YES to the confirmation text to port ?
I will send you the porting team number private message they can re trigger the port request for you if needed
I will also leave you with the link for support should they be needed also
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-07-2024 05:16 PM
you got to the last step of the Activation at step 6 already?
if you requested porting, the code would have sent to your old carrier sim card
if you really not receive the code, message PM support agent for help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437