Activation of sim

[Martes]

Unable to activate sim

[Martes]

I did and on step 6

[Martes]

How to contact 

[Martes]

Yes

[Sansan]

Assuming you are following these steps?

 

[hTideGnow]

hi @Martes we need more details

you were using the app to activate you paid??

[computergeek541 · Accepted solution]

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@Martes wrote:

Unable to activate sim

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Are you trying to become a customer and using the website for the activation.  The Public Mobile needs to be used to complete activations.

[hairbag1]

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@Martes wrote:

Unable to activate sim

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To successfully activate a new PM account...start by downloading the free PM app to your cell.