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Phone can’t receive calls outside of Public network

Macademicz
Good Citizen / Bon Citoyen

One of my numbers ported in from Roger’s works fine except for calls coming in from other networks. it goes straight to voicemail but I also don’t get the voicemail. I can call those numbers just fine, they just can’t call me.

2 REPLIES 2

Sansan
Mayor / Maire

You will need to re-initiate the porting process. I will send you the phone number via private messages. Check your inbox, click your avatar then click messages. 

Handy1
Mayor / Maire

@Macademicz  Sounds like the ported didn’t complete . Will private message you the porting team number .. give them a call they can re trigger the port request for you 

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