Monday
I can't enter my 8 digit Fizz account number, and when I put 4 leading zeros - it gives me an activation errorCan we please fix this?
hi @Ren123
you will have to call the number or message PM agent and ask them to check then
and when you got the answer, please post here to share
Monday - last edited Monday
@hTideGnow I tried zeros at the back as well and no luck
the zeros should be at the back
PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.
And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
