11-27-2023 10:26 AM
We are having issues with activation. The number has not been ported over from previous provider -Bell. We called Bell yet they said no request made from Public & apparently it has to come from them & not a customer request. Does anyone have a phone number to reach Public mobile for troubleshooting? Alternatively, if we’re unable to solve this issue how do we remove our payment card from future payments?
11-27-2023 10:28 AM
HI @Cher25
but you can current make outbound calls and just not receiving calls on the PM?
there is a porting team you can call to confirm porting status. i will message you the phone number. Check your Community inbox
11-27-2023 10:28 AM
@Cher25 Yes I will send you the porting team number private message and get it fixed