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Activation not active

Cher25
Great Neighbour / Super Voisin

We are having issues with activation. The number has not been ported over from previous provider -Bell. We called Bell yet they said no request made from Public & apparently it has to come from them & not a customer request. Does anyone have a phone number to reach Public mobile for troubleshooting? Alternatively, if we’re unable to solve this issue how do we remove our payment card from future payments?

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Cher25 

but you can current make outbound calls and just not receiving calls on the PM?

there is a porting team you can call to confirm porting status.  i will message you the phone number.  Check your Community inbox

 

Handy1
Mayor / Maire

@Cher25  Yes I will send you the porting team number private message and get it fixed 

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