a week ago
My service is not activating, I was charged and profile looks fine but it’s not activating. When I select public network from cellular data no network bar showing up and after few seconds it says activation failed
hi @Zargis
try that. make sure you removed old provider sim card, disable old carrier esim
and enable Public Mobile sim and set it with label Primary
next, Reboot phone and click Reset network settings
if same, ask PM agent to help. you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
Anyone? How do you get customer support with public mobile?
