Activation Issue

[Vinny22]

Got error message that something went wrong with subscription. To contact support

[hTideGnow]

and @LitlLdy  no point to chatbot now..

We are currently experiencing an issue with our ticket submission form.

To contact a Customer Support Agent please send a private message to @CS_Agent in the Community. 

LoL.. we broke them

[hTideGnow]

thanks @LitlLdy 

oh no. I tested it before and that was the quickest way to get to open ticket screen  Now I have to test to find a new way

[LitlLdy]

---

@hTideGnow wrote:

Please submit ticket to CS agent at:   https://widget.telus.tiia.ai/publicmobile/publicmobile.html

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket

---

@hTideGnow , for some odd reason it won't work typing like that anymore 😥

[hTideGnow]

Hi @Vinny22  what was the error?  

Please submit ticket to CS agent at:   https://widget.telus.tiia.ai/publicmobile/publicmobile.html

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Vinny22  Here who go contact support 

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

[DDM69]

https://productioncommunity.publicmobile.ca/t5/Get-Support/Submit-a-ticket/m-p/950096