01-26-2026 10:09 PM
Just subscribed the plan, but not able to either port my number or select a new number to activate my plan through website or the app.
01-26-2026 10:12 PM
hi @Jessica2323
so, you don't want to port your old number?
ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
