Activate credit card

[jbocking]

Hi, I'm trying to activate a new SIM card and neither of my credit cards will work.  I don't live in an apartment.  Can't do it!

[dabr]

@esjliv    Yes, it seems OP is wanting to open another account for his son according to his other thread. 

@jbocking   Use an alias email address for the second account and all the emails will still come to your main email address.  e.g., Joe@gmail could also be Joe+son@gmail.  You can also use the same CC and password for easier management of the second account.

[esjliv]

So, making sure, were you able to successfully activate the 1st SIM card and pay for a plan?

Do your services work okay (calling, texting, data..)?

And when you say you are logging, going here: Login Page (telus.com)

Why do you want to add another phone?

If you want to activate a whole other account and plan/phone number, then you will need to use a different email and go through the SIM card activation process again.

Each account / each sim card needs a unique email. You cannot have more than one phone number attached to 1  public mobile account.

[jbocking]

I log into my account and I can't see anywhere to add another phone.  It wants me to create a new account with a different email address.

[esjliv · Accepted solution]

@jbocking what do you mean you can't do it? Where are you receiving an issue or error?

Perhaps try this link to use the: Public Mobile Online Activation Assistance

[Timer]

@jbocking 

sorry for credit card not have option for apartment,

for credit Card Number > Enter card Number
and Postal/ZIP Code > Enter post Code
Expiry Date*
MM/YY
Security Code* Enter CVV

[RossN]

@jbocking hi try clearing your cache ,use another  browser in secret or ingognito mode try activating on a different device also your cc must be from a canadian or us bank

[Timer]

@jbocking 

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

and left Empty for apartment.