Activate account

[Yardan]

I had this service before and now I would love to have it again how is it possible 

[JL9]

If you did port it out just a heads up once you activate new sim/account you will also be on the new rewards program and not the much better older one you were most likely on.

[JK8]

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@softech wrote:

@Yardan if your account was just suspended and you can still login, then you can topup and reactivate the service and use the exciting PM SIM.  

However, if you went to another provider and ported the number out, your account would have been closed  and you will need to activate as a new account with a new SIM.

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If you did not port your number out and it has been less than 90 days and you no longer have your SIM card, go buy a new SIM card and log into self service and choose Change Sim Card. 

[softech]

@Yardan if your account was just suspended and you can still login, then you can topup and reactivate the service and use the exciting PM SIM.  

However, if you went to another provider and ported the number out, your account would have been closed  and you will need to activate as a new account with a new SIM.

[dabr]

@Yardan    If you didn't port out the number and it's been less than 90 days since suspension, you should be able to add funds by voucher by dialing 611 and reactivate the account.  What message do you get if your dial 611?

[JK8]

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@Yardan wrote:

It is less than 90 days but what happen is dat I had switched to a different company and now my account is suspended 

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Did you port your number out of PM? If yes, your acct would be closed.

[Yardan]

It is less than 90 days but what happen is dat I had switched to a different company and now my account is suspended 

[dust2dust]

Can you give us the first 6 digits of the number if you don't mind hinting at where you're from. Was the number new from here or did you bring it over from another provider?

[JK8]

@Yardan 

will pm you code

[Yardan]

so where/how do I have to used this code.

And can I have my same number 

[JK8]

If your account has been closed due to porting your number out or it has been more than 90 days without payment, you will have to buy a new SIM card and activate again.

[BKNS27]

@Yardan 

You will need a new SIM to active a new account since your old account and SIM are closed.

Remember to use a referral code if you have one for a $10 credit on your second bill.

Members here will all have a referral code. 😉

[dust2dust · Accepted solution]

How long ago? If you didn't port out and your last payment was less then 120 days then you could reactivate your account. If you ported out or your last payment was more than 120 days ago then you need to start fresh with an all new account.

[softech]

@Yardan   You left long time ago?  If you have left for sometime, non payment for 90+ days,  and your old account would have been closed.  To rejoin, you will have to get a new SIM from store and reactivate as a new account.

But if your old account was less than 90 days without payment, then you can come back by reactivating the account and use the same SIM.