Account

[car62]

I received a email saying my account is on hold been on hold but it says it is all good any one ever have this problem before 

[Handy1]

@car62  if services still work just ignore , seems to be system wide glitch . Many customers getting same error message 

[hTideGnow]

HI @car62 

if your PM services have no problem o, please ignore the message about the overdue issue.  It looks like there was a system glitch and those email were sent wrong, sent to the wrong group of customers

if you are concern, you can also message support agent:

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437