11-10-2022 11:57 AM
Not a huge issue since I figured out a workaround. But I noticed several months ago that my Public Mobile automatic sign in has changed on my IPhone 6s. I have both a Public Mobile Account and a Telus Account for TV and Internet. And when I used to sign in to my Public Mobile Account, my phone recognized Public Mobile and brought up the correct password. However now when I attempt to sign into my Public Mobile Account….it defaults to my Telus Account sign in option and password, instead of PM.
So my workaround is to scroll in my password search option to find and sign into PM, not Telus.
This works fine, but it was way more convenient when sign in defaulted correctly to my Public Mobile Account, not my Telus Account.
Could a PM system update, or IPhone 15 update have triggered this? Any ideas for a fix other than maybe making both passwords the same?
Solved! Go to Solution.
11-10-2022 12:02 PM
Yes, new system since using Telus 'something' can confuse id/pass managers. I had to create new sign in entry for My Rewards as password manager did not recognize it after site update.
11-10-2022 12:02 PM
@Eister The system update is the culprit. I noticed the same thing.
11-10-2022 12:00 PM
Yes, this new system uses telusidentity.telus.com also.