Account number

[novelbarrant]

need to get my account number with public

[computergeek541]

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@Remember wrote:

@novelbarrant 

if can't Login to your account, open a ticket with PM CS_Agent. at : https://publicmobile.ca/chatbot.

type: Contact Us and Other 
Finally Click here to submit a ticket
you will then direct to another page to open ticket.

If you have error submitting a ticket, send a private message to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check inbox(top right corner envelope icon) for response from CS_Agent.

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At this point in time, without knowing if there is any account issue or if the customer was succeful at finding an account number, there isn't any reason to contact a CSA.  This would potentially be a waste of the customer's time and it will also slow the the service response time for all other customers.

[Remember]

@novelbarrant 

if can't Login to your account, open a ticket with PM CS_Agent. at : https://publicmobile.ca/chatbot.

type: Contact Us and Other 
Finally Click here to submit a ticket
you will then direct to another page to open ticket.

If you have error submitting a ticket, send a private message to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check inbox(top right corner envelope icon) for response from CS_Agent.

[esjliv]

If you received an activation email with you activated with public mobile, check the TO line of that email, the account number should be listed there as well @novelbarrant 

[will13am]

@novelbarrant , to get the account number please login to the self serve account, click on the profile tab and the account number information should be on the right side.  Hover over the eyeball to reveal.

[softech · Accepted solution]

 @novelbarrant 

just login My Account, Profile page:

https://selfserve.publicmobile.ca/en/account/my-profile