Account error

[Sing_Say]

Hi,

After login, a message saying it encounter an error please try again.

Click on the try again button just loop to the same error message.

How to reset my account?

[hTideGnow · Accepted solution]

HI @Sing_Say 

could be just overnight maintenance of the site and it was down.  Please try again now using both browser and app and it should work now

[Handy1]

@Sing_Say  Try with new browser window and use incognito mode private mode .or try another device . Can also try using the PM app instead also . If still not luck after all that 

submit ticket with support using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage