Account # dropdown

[SElaineG]

Upper right on page, under My Account  " logged in as ******* | Balance: $2.00 | Logout Account # ".    After this shows a drop down with the account number.  It looks like it was designed to show other account numbers if linked?  If so, how do you do this?  Thank you.

[barrascuk]

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@esjliv wrote:

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Why can't they just change the drop down field to a text box, and make it cleaner? 

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Telus prepaid does NOT have a rewards program to manage. It is likely much easier to manage with one phone number with only one email address attached to it. 

[esjliv]

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@SElaineG wrote:

Upper right on page, under My Account  " logged in as ******* | Balance: $2.00 | Logout Account # ".    After this shows a drop down with the account number.  It looks like it was designed to show other account numbers if linked?  If so, how do you do this?  Thank you.

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@SElaineG 

You are not the first one to ask that question, but it is a valid one.

Why can't they just change the drop down field to a text box, and make it cleaner? Yes, that would be nice.

[barrascuk]

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@darlicious wrote:

@SElaineG 

If you were with koodo then that function would work but alas we are at pm.

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If you were on Telus prepaid then that function would work but alas we are at P.M. 

[Yummy]

I guess this is due to not in house developed software but 3rd party acquired environment where multiple accounts are allowed.

[darlicious]

@SElaineG 

If you were with koodo then that function would work but alas we are at pm.

[JK8]

@SElaineG 

You  can only have one account number in your self service account. This drop down does nothing. This is a third party software that PM uses and this is how they choose to use it.