The automatic payment credit card is no longer valid, causing the automatic payment to fail. The account is suspended due to non-payment. There is no way to receive the verification code, the fee cannot be paid, and the automatic payment Visa card cannot be updated.
what shall I do?
In order to regain access to the account you should be able to hit a “didn’t receive code option” when asked to enter in the code upon login. It looks like this:
Clicking this will open up a different window where you can select to have the code sent to you via email:
Once in your account you can go to the payments tab, then hit manage subscription, and then manage the payment method.
Worst case scenario you can also purchase a voucher from a shoppers, gas station, or from an online service like Muskbird and add it to your account with *611. This will allow you to resume service and then you can update the payment method afterwards if you wish.