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Account always switching back other account

EastYork
Great Neighbour / Super Voisin

I have been checking my wife's and daughter's plan. When I check the rewards it switches to my account and I can't see there information. It is as if it doesn't completely log out. Please help me out. 

4 REPLIES 4

EastYork
Great Neighbour / Super Voisin

Actually how can you log out more than once?

EastYork
Great Neighbour / Super Voisin

I will try this, thanks. That is a really bad system then. This should not happen. Who ever is responsible for programming the webpage needs to do a better job. Logging out means logging out.

softech
Oracle
Oracle

@EastYork 

It is due to browser cache.  When you manage multiple accounts, please use browser with Incognito mode.  Or some people would install different browsers, Edge, Chrome, Firefox, and choose a specific browser for each account

Meow
Mayor / Maire

Yeah... Sometimes you have to log out few times until system really logs you out. Annoying but there is no other way so gets used to that 'feature'.

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