06-21-2019 03:23 PM - edited 01-05-2022 08:07 AM
My wife and I each have accounts, but I can only access her account. I would like to add-on USA calling but ther is no where to enter my phone number or associate email to get to my account. What do I do?
06-21-2019 03:46 PM - edited 06-21-2019 03:47 PM
create the account for yourself. then you can purchase the add on.
06-21-2019 03:28 PM - edited 06-21-2019 03:29 PM
Sounds like you would need to setup your own account.
https://selfserve.publicmobile.ca/https://activate.publicmobile.ca/
06-21-2019 03:26 PM
@els wrote:My wife and I each have accounts, but I can only access her account. I would like to add-on USA calling but ther is no where to enter my phone number or associate email to get to my account. What do I do?
@elsYou can dial 611 to purchase the add-on from your account. As for accessing your account you are using a different email per account correct? What happens when you click here to register your selfserve account? Do you get an error?
06-21-2019 03:26 PM - edited 06-21-2019 03:27 PM
I am assuming you both created separate accounts?if not you will have to create your own before you buy your add on