Account Does Not Exist

[WilliamWonka182]

Hello

I'm trying to sign into my son's account and it keeps saying the password is wrong and when I hit forgot password it says it doesn't exist. 

His phone is currently not working and he just applied for his first job so I would like to get it going again ASAP.

Thank you

[dust2dust]

From your phone dial 1-855-4pu-blic and enter his number. You will get one of three recordings. If it says invalid number then the account has been fully deactivated.

[Handy1]

@WilliamWonka182  you can buy payment vouchers and load them *611 and worry about log in later . But if you like to get help from support here’s the link 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437