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11-01-2022 01:21 PM
I upgraded my plan a few months ago from the $25/ month to a $40/month plan however under "my account" it's showing as still being under the 25/month plan... I'm still being charged the 40 per month. Anyone know why?
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11-01-2022 01:38 PM
Log in to your account using incognito mode.
Let us know if that helps.
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11-01-2022 01:36 PM
Scroll to the bottom of your plan usage, you should see a little refresh button. Hit that and it should update for you 🙂
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11-01-2022 01:23 PM
Click on the little spinner refresh icons lower down or use private mode to try to update the info.
