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DavidLee
Great Neighbour / Super Voisin

I upgraded my plan a few months ago from the $25/ month to a $40/month plan however under "my account" it's showing as still being under the 25/month plan... I'm still being charged the 40 per month. Anyone know why?

3 REPLIES 3

hairbag1
Mayor / Maire

Log in to your account using incognito mode.

Let us know if that helps.

Ghost19
Great Neighbour / Super Voisin

Scroll to the bottom of your plan usage, you should see a little refresh button. Hit that and it should update for you 🙂

dust2dust
Mayor / Maire

Click on the little spinner refresh icons lower down or use private mode to try to update the info.

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