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90-day plan renewed , but doesnt work

franktsai991
Good Citizen / Bon Citoyen

i renewed my 90-day plan $120 with autopay yesterday(Nov.23 ), but doesnt work , try to commnicate with online help but says email account not matched , what should i do ?any help ?.

thanks

1 REPLY 1

hummuschips
Town Hero / Héro de la Ville

First, remove your phone number from your post as this is a public forum.  Second, contact public mobile to get it fixed.  Either use "get help" and contact us from the above links or message a moderator with the information and steps below.

 

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

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