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90 day data amount?

AveragePerson
Good Citizen / Bon Citoyen

If there is a 3GB/month plan, shouldn't the 90 day version be 9GB , not 6GB?  Or am i misunderstanding it?

 

90.png

7 REPLIES 7

AveragePerson
Good Citizen / Bon Citoyen

Looks like they fixed the error.  I cancelled and re-did the subscription just in case.

903gb.png

Thanks everyone!

AK32
Model Citizen / Citoyen Modèle

you are correct, this is the plan i have and i get 9GB for 3 months instead of 3GB per month.  It is a great plan in my experience so i would go for it once they fix the typo.

Dunkman
Oracle
Oracle

@AveragePerson 

PM management has been informed about this likely typo/error.  No response yet. 

As mentioned, schedule a plan change and screenshot your account information, etc. 

will13am
Oracle
Oracle

I would be careful with this one.  I recall there being a $57/6GB/90 day plan from the past (hopefully I am not dreaming this).  Who knows what happened here, they might have linked the wrong 90 day plan.  I have an account on the $57/9GB/90 day plan and I don't recall seeing this issue when I accepted the targeted offer.  I would suggest checking with support when upgrading.  

AveragePerson
Good Citizen / Bon Citoyen

Thanks guys.  That's embarrassing, I did a search before I posted, but I guess I didn't see the other posts about this.

slusagm
Mayor / Maire

just a typo and people reported that before.

schedule the plan change first.  Keep the screenshot just in case you need to open ticket with PM later.  But generally it should be ok 

Handy1
Mayor / Maire

@AveragePerson  Yes it should be 9GB for the 90 days this is a typo and other have pointed it out just keep your screen shot for proof to support should things go south on your renewal day or you can confirm with them first, also check this out 

Check this

https://productioncommunity.publicmobile.ca/t5/Get-Support/New-90-day-19-plan/m-p/1264150

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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