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7B1

kay5
Great Neighbour / Super Voisin

cannot connect even after phone restart or network restart

2 REPLIES 2

softech
Oracle
Oracle

@kay5 

try to put a 1 before the 10 digit number

Handy1
Mayor / Maire

@kay5  is your account active or on hold ? .Can you try the SIM card in another phone test . You may just need support to refresh your account 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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