6 Days and number still not ported - Help Needed

[snowball93]

Hello, 

Can someone or one of the moderators please help me?

I am trying to port my number from Koodo. I contacted Public Mobile last week Friday (6 days ago) and have not heard back yet. 

I have read some posts saying that I can try porting via self serve however I receive the error saying I am not authorized. Even when I try the tip from another post about ticking the "I am authorized" box first, it still doesnt work. 

Please help me. Thanks!

[Frustrated_1]

Me toooo I have the same problem and over a week with no answer from PM!!!

[snowball93]

Hi thanks I will try that. 

[Luddite]

Follow the directions in this post to private message the moderators:

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

It may be several days before you have a response. 

[Lag333]

Hi. If you need help from a mod, please tag them in your message so they get notification. I'd help you tag but I don't know who they are.