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5gb promo add-on not recieved

avicricket
Great Neighbour / Super Voisin

Hi,

I'm new to public mobile. Moved my mother and my wife to public with 25$ plan but don't see any 5gb add-on after activation on June 1st. Please advise how to get it. Thanks.

 

Avi

1 REPLY 1


@avicricket wrote:

Hi,

I'm new to public mobile. Moved my mother and my wife to public with 25$ plan but don't see any 5gb add-on after activation on June 1st. Please advise how to get it. Thanks.

 

Avi


Sorry, but there was no 5GB add-on bonus for activations done on June 1st.

 

If you ordered a sim card online on June 1st and then activated later when receiving the sim card in the mail and the same e-mail address was used for both the sim card ordering process and for the service activation, the bonus will be in the account within 72 hours.

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