06-05-2019 07:39 AM - edited 01-05-2022 05:13 AM
Hi,
I'm new to public mobile. Moved my mother and my wife to public with 25$ plan but don't see any 5gb add-on after activation on June 1st. Please advise how to get it. Thanks.
Avi
Solved! Go to Solution.
06-05-2019 07:43 AM - edited 06-05-2019 08:00 AM
@avicricket wrote:Hi,
I'm new to public mobile. Moved my mother and my wife to public with 25$ plan but don't see any 5gb add-on after activation on June 1st. Please advise how to get it. Thanks.
Avi
Sorry, but there was no 5GB add-on bonus for activations done on June 1st.
If you ordered a sim card online on June 1st and then activated later when receiving the sim card in the mail and the same e-mail address was used for both the sim card ordering process and for the service activation, the bonus will be in the account within 72 hours.