03-12-2019 02:44 AM - edited 01-05-2022 06:50 AM
Hello,
I wonder that 500 MB reward may apply for an existing customer or just for a new one?
Solved! Go to Solution.
03-12-2019 02:15 PM - edited 03-12-2019 02:16 PM
@Alex888 wrote:
@minamirExisting customers can get it but it's only for specific plans, so you would need to do a plan change for it to apply.
Just to enforce @Alex888 's important point: If you signed up for one of the plans mentioned in the promo before the promo started, the 500MB bonus will not automatically added.
You need to go into your self serve account and schedule a future dated plan change so that the bonus will be added to your data bucket on your next renewal. (If you do an immediate plan change you'll have to pay the full plan price again and loose any remaining data on your current plan, there will also be no prorated refunds with prepaid providers like Public Mobile.)
03-12-2019 01:47 PM
@minamir as long as you meet the promo conditions then it applies to both New as well as Existing customers.
*** Please note: I am not a Moderator ***
03-12-2019 01:41 PM
@minamir only for existing customer.Nice deal!
03-12-2019 07:26 AM
@minamir wrote:Hello,
I wonder that 500 MB reward may apply for an existing customer or just for a new one?
Here it's the announcement...
Updated as of Jan 25, 2019
*If you're currently on the $10 off every 30 days for 6 months promo, as long as you continue to be on any $30+ plan (30-day plans) or a $90+ plan (90-day plans), the promo will not be lost.
Hey Community,
As a competitive response, effective November 22nd, 2018 we are launching a limited time only bonus 500MB/ 30 days on select 30-day, 3G data plans when you activate on AutoPay.
So, which plans are eligible?
03-12-2019 02:59 AM
03-12-2019 02:54 AM
@minamir It applies to existing customers as well 🙂
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