5 ATTEMPTS

[Sans1]

AN ERROR HAS OCCURED PLEASE TRY AGAIN

i get t his 5 times after trying to reset my password

[Sans1]

Thank you for your  helpful response. I tried that and it did not work...but still I thank you for  your decent humanity

[Sans1]

hELLO AGAIN....NCE TO HEAR FROM YOU. i gfot a response from CS

[Sans1]

yOU ARE UN AMI....MERCI AND i HAVE DONE THAT AND HAVE AN ALMOST IMMEDIATE RESPONSE 🙂

[softech]

@Sans1 

Any chance your havra Telus My Account login too??

Try reset the password using Incognito mode and use Incognito mode to login My Account with the new password.  And make sure you manually type it in, not  pick from browser saved password 

[hairbag1]

@Sans1 

wait for an hour before another attempt.

[Handy1 · Accepted solution]

@Sans1  You will need supports help to regain access 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

  Watch for reply top of page to the

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