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gwalkercan
Great Neighbour / Super Voisin

how do i upgrade to the $24 4GB 4G plan that was offered recently

2 REPLIES 2

gwalkercan
Great Neighbour / Super Voisin

Thank you. I communicated with agent and they told me that because I am an existing customer wishing to upgrade that I qualified for the update and is was completed same day.

hTideGnow
Mayor / Maire

HI @gwalkercan 

that is a plan for new activation only.  However, some customers tried to talk to CS agent and some were lucky that agent will give them plans like that.  check with agent, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

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