07-12-2024 06:08 AM
Whenever it says 4g in the top right corner my phone becomes useless nothing works
07-12-2024 09:51 AM - edited 07-12-2024 11:44 AM
4G or 5G it would seem that nothing works if you’re in an area with poor reception. Happens to me regularly and we just have to accept it.
ALSO set your data settings to LTE (4G) and see if reception improves.
Read the very bottom of my screw shot ——>
07-12-2024 07:31 AM - edited 07-12-2024 07:35 AM
"Whenever it says 4g in the top right corner my phone becomes useless nothing works"
Your screenshot is showing 5G not 4G. Did you mean to say 5G? If so, I think from the symbols on your phone that you have battery saver turned on? I believe that would disable 5G although I'm not sure why it wouldn't switch down to 4G/LTE automatically in that case.
07-12-2024 06:54 AM
@BCBudGirl69 it could be problem with the network bands your phone has. What phone do you have?? which city and province you are at??