04-03-2023 03:04 PM
As said in the title, I receive a 404 error when I try to log into MyAccount. The issue has persisted for 2 days now.
Solved! Go to Solution.
04-03-2023 03:07 PM
@tirddm there was another post about this 404 error earlier today
I logged couple times today myself and have been working, so, it is not a system wide issue but likely just account related
Try to use Incognito mode to login once more and see if it works
if that still does not work, you will need to engage PM support and see what's wrong with your profile there
Open ticket using Method 1 if you know the 4 digits PIN to use for validation , or use Method 2 if not
1. Please open ticket via Chatbot (need access to My Account): click this Chatbot Ticket Link
Then click "Click here to submit a ticket ↗" to open the ticket submission page
Next, enter your Community login, then enter your question. Finally use My Account login or 4 digits PIN to validate.
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there