@MVPwrote:
So....
1) On one hand, we have terms or service that clearly state that PM reserves the right to change price anytime with 30 days notice.
2) On the other hand, there is plan advertising, stating the the price will always stay the same.
They are clearly in contradiction, diametrically opposed,
but which one wins over in the legal sense?
I think that's the biggest problem people have, is that they were explicitly promised that the plan would not go up.
Had they not done it, then this would be just like any other price increase by any other service provider, and people would just deal with it, either stay or move. It happens all the time.
But the wording, especially the "No surprises" bit, is where I think they shot themselves in the foot.
I hope they either are forced to keep these plans unchanged, or at the very least "sweeten the deal" for switching to Koodo, because at this stage the value of the deal is much less than what most people get at PM, even if you just factor the auto pay discount it's $38 vs $40.
