02-11-2023 03:20 PM
If I change to $40 plan with 15GB data at 4G speed in Quebec, what will be my cost including tax and minus reward dollar a month?
Can I switch back to my old plan if I don't like the new plan?
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02-14-2023 09:59 AM
@Clance53 - here is how to change your plan...
https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan
02-14-2023 09:55 AM
Can I up grade to the 40 dollars plan
02-14-2023 09:53 AM
Can I get this to my account
02-11-2023 03:31 PM
Thank you.
02-11-2023 03:27 PM
@bzyul Your cost will $40 less rewards + provincial tax rate.
If your old plan is no longer offered, then you won't be able to return to that one but can switch any plan that PM currently offers, which seem to change more often than before, especially the 4G speed options.
02-11-2023 03:24 PM - edited 02-11-2023 03:31 PM
Hi @bzyul
if you phone number is code for quebec,the plan $40 plus quebec tax rate,
you can switch at anytime to any plan Available at website
use browser from computer,/open inPrivate mode,
To Login and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..
02-11-2023 03:23 PM
@bzyul your total cost depends on how many rewards you are receiving (whether on the old or new rewards system)...note we are customers like you here, not public mobile representatives and have no access to your account.
Yes, you can change to any plan that is currently being offered at any time. If you are on a plan that is currently not being offered then you will not be able to go back to it once you change.
02-11-2023 03:22 PM
@bzyul Don’t know what rewards you have but $40 plus tax gonna be about $46 and you can change plan back as long as said plan is still offered just be sure to change plan on renewal