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10-29-2022 11:24 AM
Why is this offer not available in my account? It’s advertised in these forums and various online resources like Reddit, IPhone in Canada. Etc.
Solved! Go to Solution.
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10-30-2022 10:52 AM - edited 10-30-2022 10:56 AM
It’s either a grandfathered plan that had bonuses attached and carried over on plan change (like the 1gb monthly bonus back in 2020) or he had a glitch like some people on certain plans and stayed under radar
$15 for 1gb monthly with unlimited Canada talk and text is awesome
checking his post history and his screenshot shares show he has 250mb from a few weeks ago so might just be a display glitch that he has 1gb and unlimited Canada talk when he’s really on the $15 plan
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10-29-2022 04:46 PM - edited 10-29-2022 04:53 PM
Hi @hairbag1 how you get a $25 plan for$15? You work for PM? LoL
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10-29-2022 04:43 PM
@ryjawar77 @htauthority is referring the plan appearing in hairbag1's screenshot ($15).
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10-29-2022 04:41 PM
It’s available. Log in through a computer (not mobile). I switched today.
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10-29-2022 04:36 PM
The csr said that plan is not available. It was worth a try...
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10-29-2022 04:03 PM
@htauthority, @dabr - lol I clearly glossed over that. Good spotting.
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10-29-2022 03:47 PM
@htauthority Yes i would also like to get the plan in @hairbag1 's screenshot, not only for the unlimited minutes, but also for the 1GB data.
How did you snag that deal @hairbag1 ? 😮
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10-29-2022 03:43 PM
I am just going by the screen shot he posted. The $15 plan shows unlimited minutes and would like that if possible
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10-29-2022 02:43 PM
@htauthority- I think i saw a typo from hairbag1 related to this. I think he was meaning the 15gb plan not the $15 plan. You can get the $15 plan. But it has the limited 100 minutes outgoing and only 250mb data. The $5/500 minute add-on can make it very attractive depending on your usage.
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10-29-2022 02:37 PM
Hi hairbag, how did you get that $15 plan? Would be nice to get unlimited calling and a bit more data for $15 than what i have currently. PMed a CSR about this.
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10-29-2022 11:57 AM
Mobile page is not always in sync with Computer page. Always do MAJOR business using computer not 'smart' phone.
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10-29-2022 11:54 AM
Yes, but I had to access through laptop. It was not showing in plans available on my cell.
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10-29-2022 11:52 AM
This is a promotional offer, eligible customers can see it here,
1. go to "change my plan" in 'plans and adds on'
2.Go to '4G speed plan' in the right hand side.
3.First offer you see is 4G with 5gb data offer; scroll down the next offer will be '4G speed with 15 gb data'.
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10-29-2022 11:50 AM
Thanks hairbag1. I can confirm the plans offered in mobile are different than on laptop. I was able to switch it via laptop!
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10-29-2022 11:47 AM
Try logging in on your laptop, if you can.
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10-29-2022 11:45 AM
Will try that now
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10-29-2022 11:43 AM
Did you log off your phone or computer first?
Then log in using another browser in incognito mode or private mode.
Try again and refresh.
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10-29-2022 11:43 AM
It doesn’t have a down arrow in the $40 plan. Literally that’s it.
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10-29-2022 11:40 AM
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10-29-2022 11:36 AM
Nope. Only option for 15GB in 4G is $60 plan. Keep flipping back and forth and it’s not there. Just for clarification, I’m not in 3G plans… I find them unusable.
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10-29-2022 11:34 AM - edited 10-29-2022 11:40 AM
Seems to be only for new accounts. Maybe when you activate the new account, and select a plan, that plan will be offered.
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10-29-2022 11:32 AM
You will see it kind of in faded grey below the 5GB plan, click on the down arrow and it should be there.
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10-29-2022 11:30 AM - edited 10-29-2022 11:32 AM
Use the arrow to scroll through the plan offers.
It the next one behind it!
There's two $40 plans offered back to back.
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10-29-2022 11:29 AM
It’s not. It offers me $40/5GB. Definitely not the same plan.
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10-29-2022 11:27 AM - edited 10-29-2022 11:29 AM
It's there but under the 4G plans not the 3 G plans.
Go into your account using another browser in incognito mode or private mode. Try again.
