3g, 4g or LTE?

[victorbell]

I am new PM user from Oakville Ontario. I have activated the service today using my unlocked Samsung Galaxy S7. Regrettably, after the activation, I found that my phone informing me that I connected to 3g and not to LTE service. Speed Test have shown the download speed around 9Mbps and upload around 1.2Mbps. Network Signal Info App shows me that I connected to HSPA+ and not LTE service. I traveled on QEW from Trafalgar Rd to 3rd Line but nothing changed... HSPA+ and very slow Speed Test Results. Does Public Mobile provide real LTE signal everywhere and in particular in Oakville?

Thank you for your answers in advanced!

[MajorCheese]

Make sure your APN settings are correct. See here: http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartph....

[nishufan]

Hi @victorbell

  PM provides LTE services in Canada. Make sure you have correct APN setting.  

For Android phone:

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,supl,mms,dun