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victorbell · 11-21-2016

After activation of my service with PM, I have figured that outbound SMS service not working. As per advice from PM web portal I have opened a new topic on this forum. http://productioncommunity.publicmobile.ca/t5/Discussions/Unable-to-send-SMS-Incom...

victorbell · 11-08-2016

My account was activated last week. Everything works just fine except this morning I found that I am unable to send SMS out. When I have tried to send any SMS to a local number I have got the message - Failed to send message Review message and try ag...

victorbell · 11-04-2016

I am new PM user from Oakville Ontario. I have activated the service today using my unlocked Samsung Galaxy S7. Regrettably, after the activation, I found that my phone informing me that I connected to 3g and not to LTE service. Speed Test have shown...

victorbell · 11-21-2016

@McLaren I use Uber twice daily. You can not imagine how many times you need SMS service to contact your driver. But this topic not about Uber. I just want to get service that was promised to me when I paid for it.

victorbell · 11-21-2016

@McLaren Do you know any way to response to Uber driver using Whatsapp or Hangouts? I need SMS and I paid for SMS. The biggest problem is that if they do not respect their own standards like 48 hours for an answer we will get other much biger trouble...

victorbell · 11-09-2016

@nekkidtruth PM sent. Will update

victorbell · 11-08-2016

Update.It is not my phone problem. I have tested my SIM using Samsung S4 of my daughter and LG G5 of my wife. No luck. Everything is working fine except outbound SMS. The problem is on PM side. What I can do?

victorbell · 11-08-2016

@Luddite More then one country are affected. @srlawren TextraSMS test failed as well. I am going to try another phone with this SIM. It will clarify where the problem is - S7 or Public's Service. Will report.

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Can not get help from customer service almost 2 weeks. What can I do?

Unable to send SMS. Incomming just fine.

3g, 4g or LTE?

Re: Can not get help from customer service almost 2 weeks. What can I do?

Re: Can not get help from customer service almost 2 weeks. What can I do?

Re: Unable to send SMS. Incomming just fine.

Re: Unable to send SMS. Incomming just fine.

Re: Unable to send SMS. Incomming just fine.